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Module · part of Koldwerk

Incident registration

Found a leak but didn't record it? At the next audit that's a finding.

Register incidents with category, severity and the related customer, installation or work order. For KRITIEK (critical) and HOOG (high) a dashboard banner stays up until it's closed.

BRL 100 and STEK are Dutch national certification schemes — full support today is NL-only. See our honest country-coverage disclosure.

What it does

  • Categories: leak, near miss, accident, complaint, audit finding, other.
  • Severity: low, medium, high, critical.
  • Attachment upload (photos, PDFs) with a MIME whitelist.
  • Status flow: open → in progress → resolved → closed, with a timeline of changes.
  • A mandatory 'immediate action' field for high and critical incidents.

Compliant with

BRL 100 v3STEK

Use cases

How installers use this module day to day

A leak found during a work order

The installer clicks 'Report incident' on the work-order detail page; the form is pre-filled with the customer, installation and work-order link.

FAQ

Frequently asked questions

Are incidents included in the audit package?

Yes — the BRL-100 ZIP contains an incident report CSV.

Combines with

Related modules

Ready to use incident registration?

7 days free, no credit card needed. Cancel monthly after that — no renewal tricks.

Create account (NL)