Module · part of Koldwerk
Customer portal
Customers call after every work order: 'What was done? Do you have the PDF yet?'
Give your customer their own login. They see their installations, every signed-off work order, download PDFs themselves — and stop calling you.
BRL 100 and STEK are Dutch national certification schemes — full support today is NL-only. See our honest country-coverage disclosure.
What it does
- Separate login at `/portaal` for users with the KLANT (customer) role.
- Read-only: they see their installations and signed-off work orders, and can download PDFs.
- Own contact details + password change via `/portaal/profiel`.
- No access to internal cost prices, installer rates or other customers.
Compliant with
AVG/GDPR multi-tenant isolatieUse cases
How installers use this module day to day
A housing association wants an overview
The manager logs in and sees all 200 installations plus the last maintenance date for each one. No more building an Excel report.
FAQ
Frequently asked questions
Which plans support the portal?
All plans, including Start — the customer portal is not a separately gated feature.
Ready to use customer portal?
7 days free, no credit card needed. Cancel monthly after that — no renewal tricks.
Create account (NL)